Subscription Management

We take all the hard work out of managing your customer databases.

Successfully managing your subscribers is almost a full-time job on its own. That’s why Asendia has – over many years – built an up an impressive range of full-service subscription management solutions to leave you free to concentrate on what you do best, producing top-quality printed content.

Our services include everything from CRM fulfilment, address cleaning services, direct marketing services for reader acquisition, renewal handling services, returns management, data management, as well as serving back issues of magazines, subscription marketing and many more. Our extensive range of services will leave you 100% confident the back-end management of your database will be the last thing you need to worry about.
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What we provide:

  • Subscriber data management: We ensure all data about your subscribers are safely and securely managed for minimal errors.
  • Renewal management: Our technology kicks in early to encourage reactivation and renewal of subscriptions before customers may cancel.
  • Cross- and upselling: Our cross- and upselling services identify your most loyal readers, and which other titles they may want to subscribe to.
  • Accounting: When new customers status changes, our accounting software handles all the financial updates this entails to guarantee you receive the subscription income you’re expecting.
  • CRM fulfilment: We look after all your interactions with customers to ensure telesales, back issues, and all areas of fulfilment are achieved to high satisfaction levels.
  • Direct marketing for customer acquisition and retention: Our subscriber management services provides your readers with offers or other promotions to ensure they continue to engage with your titles, and most importantly, stay.
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We typically service readers in Switzerland, Germany, Austria, France and Belgium, but – on request – we’ll happily investigate create an offering for your country. Please do get in touch


Want to know more about our full range of subscription management services?

Contact a consultant

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